Our Leadership Team

Neil Collier

Chief Executive Officer

Neil has over 3 decades of operations experience at large-scale, multi-site healthcare businesses. He has successfully driven business growth and has led high-performing field operations and professional service teams, most recently as the chief operating officer of the Center for Vein Restoration, a multi-site practice management business based in Virginia.

One of Neil’s most prominent accomplishments was his prior work as VP of operations at MyEyeDr, which grew from 38 offices to 341 in less than 5 years during his time there. We are excited to leverage his extensive experience in the optometry space, including the successful integration of new optometry practices, increasing year over year store sales, and enhancing team member and patient experience. Neil’s values, work style, and results will match well with the “better together” foundation that has already been established at Total Vision.

In his free time, Neil enjoys golf and snowboarding.

Steve Klein, OD

Chief Medical Officer

Steve Klein is a founding doctor and chief growth officer. Dr. Klein also serves on the board of directors and is involved in a wide range of activities that go with building an organization from the ground up. The passion that he brings to work each day is inspiring to everyone around him. Dr. Klein meets with doctors across Southern California to find the best partners to join the Total Vision team.

After earning his bachelor’s at UCLA and his doctorate at SCCO, Dr. Klein returned to his hometown of San Diego. Over the past 30 years, Dr. Klein has built 3 practices in partnership with his wife, Dr. Kim Plattner. He has also been a speaker, educator, and clinical investigator for many industry-leading companies, including Allergan Pharmaceuticals, Johnson & Johnson, CooperVision, Synergeyes, Bausch & Lomb, and Zeiss. He has lectured on various subjects, including new technologies, diabetes, and dry eye. He also served as principal investigator for the recently launched iLux dry eye device. Dr. Klein served as president of the Lions Optometric Vision Clinic, treasurer/secretary of the California Vision Foundation, and was a 4-year board member for the San Diego County Optometric Society. Dr. Klein enjoys many outdoor activities in his free time, including biking, stand-up paddleboarding, surfing, and skiing. He loves spending time with his wife and 2 children.

With many innovative ideas and an ability to enthusiastically engage others, Dr. Klein has become a respected thought leader in the eyecare field. His vision of bringing together forward-thinking doctors to thrive in this rapidly changing eyecare arena/world was the genesis of the Total Vision platform/network.

Brooke Jakovich

Senior Vice President, Operations

Brooke Jakovich is the senior vice president of operations, the first team member to join the organization to carry out the doctor-driven vision for this optometry company. She leads each practice with compassion and intensity in all operational, sales, training, strategy, team member engagement, and acquisition integration aspects by partnering with their successful doctor partners.

Her professional career started and grew at NVISION Eye Centers, a doctor-owned ophthalmology group. He began as one of the organization’s star outside sales representatives, then continuing with 8 additional roles in just over 10 years. She has managed the organization’s largest practice and flagship location in Newport Beach, California, and launched NVISION’s cataract service line in 2012, growing the revenue from less than 1% of total production to over 26% of the organization’s top-line revenue in just under 2 years. Additionally, she was a key contributor to NVISION’s expansion, successfully acquiring and integrating locations to grow the organization and produce the same store growth results, a key element to Total Vision’s expansion strategy.

Brooke received a Bachelor of Arts degree from California State University, Fullerton, graduating summa cum laude, while leading her Division I Softball team all 4 years. She loves cooking, trying new restaurants, traveling, and spending time with her husband and 2 sons.

Leslie Polley

Director of Marketing

Serving as Director of Marketing, Leslie is responsible for driving traffic and enhancing patient acquisition and retention for Total Vision. Leslie has extensive experience building and executing marketing strategies for each channel including Search Engine Optimization, social media, and email. She has over fifteen years’ experience leading the marketing function in both the homebuilding and dental industries.

Leslie is primarily focused on developing a single cohesive brand identity that all practices can easily adhere to. She ensures the Total Vision experience shines through at every opportunity – be it through our practice websites, biweekly email newsletters, blog entries, or any other type of communication.

In her prior roles, she was instrumental in increasing patient volume, expanding brand awareness, and lead generation & conversion. Leslie received her Bachelor of Science degree in Business Administration from Chapman University and earned her Master’s degree in Organizational Leadership from Concordia University. In her free time, she enjoys water sports, motorcycle riding with her husband and two sons, and fishing in the High Sierras.

Betsy Webb

Director of Human Resources